@bimbimboy@lemm.ee to Technology@lemmy.worldEnglish • 4 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square181fedilinkarrow-up1909arrow-down19
arrow-up1900arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.com@bimbimboy@lemm.ee to Technology@lemmy.worldEnglish • 4 days agomessage-square181fedilink
minus-square@JuxtaposedJaguar@lemmy.mllinkfedilinkEnglish13•3 days agoIt has the same energy as upper management firing their IT staff because “our systems are running fine, why do we need to keep paying them?”
minus-square@Croquette@sh.itjust.workslinkfedilinkEnglish9•edit-23 days agoThe IT paradox : -“Why am I paying for IT? everything runs fine” -“Why am I paying for IT? nothing works”
It has the same energy as upper management firing their IT staff because “our systems are running fine, why do we need to keep paying them?”
The IT paradox :
-“Why am I paying for IT? everything runs fine”
-“Why am I paying for IT? nothing works”