Call centers have been axed or trimmed at many places, including IKEA, Duolingo, Best Buy, etc. Who wrote this, the Wizard of Oz?
Edit:
The research stems from Chicago School of Business and not in an economic or rigorously scientific field. Funding came in part from a “Center for Applied Artificial Intelligence” and a “Center for Entrepreneurship and Innovation”.
Looks like the research was only looking at Denmark:
economists Anders Humlum and Emilie Vestergaard looked at the labor market impact of AI chatbots on 11 occupations, covering 25,000 workers and 7,000 workplaces in Denmark in 2023 and 2024.
Oh the chicago school you say, as in the people who were happy to slash and burn south american economies just to see what human rights abuses they could get away with in the pursuit of cheaper labour?
Why wouldn’t you hear them out on this labour issue?
Call centers have been axed or trimmed at many places, including IKEA, Duolingo, Best Buy, etc. Who wrote this, the Wizard of Oz?
Edit: The research stems from Chicago School of Business and not in an economic or rigorously scientific field. Funding came in part from a “Center for Applied Artificial Intelligence” and a “Center for Entrepreneurship and Innovation”.
Take those as you may.
Looks like the research was only looking at Denmark:
“Research” in want of a conclusion, at least from the article’s perspective. Card stacking fallacy at work.
Oh the chicago school you say, as in the people who were happy to slash and burn south american economies just to see what human rights abuses they could get away with in the pursuit of cheaper labour?
Why wouldn’t you hear them out on this labour issue?